Mentor

Susmita Chakrabarty

Cognizant

Company Type: Corporate

Preferred Industries: Design

Brief Profile: Susmita Chakrabarty is a design professional working passionately in the user experience domain for more than a decade and positioned as Senior Lead Product Consultant (UX) at Cognizant. Earlier she has worked for Microsoft, Verizon, ADP, LearningMate to build simple design solutions for any critical problem. Coming from a visual communicator background, always inspired with great empathy for users and blend aesthetical values to enhance the experience. • Susmita won the title of Hello UX ,Issued by ADP Pvt Ltd, 2017: TechGig Geek Goddess ‘ TG3 UI Hackathon - Theme Design’, Issued by TechGig & Accenture, 2018, Hackathon Gen AI 2024 - 2024. • Participated in MIT COVID-19 Challenge for Building Design Solution for the COVID-19 Crisis, Issued & Supported by MIT Healthcare Innovation, MIT Innovation Initiative, Martin Trust Center for Entrepreneurship & MIT Hacking Medicine, Massachusetts, 2019: EnPro Project, Issued by E-Cell, IIT Bombay, 2021. • Conducted workshop and lecture as Industrial Expert at IIT Hyderabad, 2022; online guest lecturer at Sister Nivedita University, Kolkata, 2020-23; Designed Design Thinking Programme Curriculum & Syllabus at Sister Nivedita Heritage Museum, Kolkata, 2023. • Visiting faculty of UX Design at NHSM Knowledge Centre, Kolkata from 2024. Susmita is one of the co-founder of RACHIT, a foundation that creates difference through design. Susmita writes columns on Service Design, Design Communication and Research, Design Management and Neuroscience, Design and Technology. She also mentors aspiring design students and professionals. As a passionate Service Designer, Susmita Chakrabarty is always focused on the simple design solution for any critical problem. She is always ready to empathize with customer needs along with business to create a smooth road map. Her journey from envisioning design problems to implementing satisfactory experiences for end-users is always a proven delight. Education: Master in Design, IDC IIT Bombay, India; Advance Programme in Strategic Project Management, IIM Calcutta, India.